Smooth Sailing SOP Kit released in:

It's Time to Feel in Control of Your Business

Say goodbye to last-minute scrambles and second-guessing.

When your systems work and your compliance is under control, everything else flows. Whether you're overdue for a reset or just starting to get serious about structure, I’m here to help you build the calm, confident foundation your business deserves.

Who Am I and What Do I Do

Helping You Lead with Confidence — While I Handle the Compliance.

At Coastal VA Solutions, I partner with small businesses to take the stress out of compliance and admin. With the right systems and support, you can stop scrambling and start leading — knowing the details are handled.

Keeping your business compliant, organised, and audit-ready
Streamlining systems so admin works for you, not against you
Giving you time and headspace to focus on what matters most

My Services

My Virtual Assistant Services

From compliance management and regulatory tracking to streamlined admin systems and virtual assistant support — Coastal VA Solutions gives you the structure and clarity to stay on top of your obligations and ahead in your business. I take the pressure off, so you can lead with focus, confidence, and ease.

Compliance Support

Stay up to date with regulations, licensing, and documentation

Audit Preparation

Be confidently ready for reviews with clear, well-managed records

System Streamlining

Improve your workflow with efficient, tailored back-end systems

Admin Management

Get support with inboxes, forms, scheduling, data entry and more

Compliance Calendars

Know exactly what’s due and when, with nothing slipping through the cracks

Customised Solutions

Every business is different — your systems should be too

TESTIMONIALS

What my clients say:

My clients trust and satisfaction are at the heart of everything we do. Hear from my happy clients who have experienced peace of mind and reliable support for their business'.

"Kicked short term goals"

"Emma is a gun at being my virtual VA and she has definitely helped me kick some short term goals. Bring on 2025 and her assistance to get me more organised and #turnloansintohomes!!"

- Rachel Pratt

(Liberty Network Services)

"Made Compliance A Breeze"

“Coastal VA Solutions has been a fantastic addition to our team! We're in a very compliance heavy industry and Coastal VA Solutions has made compliance a breeze. Highly recommend.”

- James Middleton

(Discovery Cove ELC)

"A joy to work with"

"Emma from Coastal VA Solutions supports us to run our online events. It is important for us to provide a premium service and her administration support and managing the technology during the live events is a critical part of this. Thank you Emma it is a joy to work with you."

- Fleur Allen

(Ask Fleur)

i'm ready to get compliant

FAQ

Frequently Asked Questions

How do I communicate with you and manage tasks?

Communication can be handled through various channels such as email, phone, video calls, or project management tools. We will set up a preferred method to ensure efficient collaboration.

What is your availability and how do you handle different time zones?

I can accommodate different time zones to ensure that work is completed according to your schedule and deadlines.

Can you work on multiple projects at once?

Yes, I can manage multiple projects simultaneously, prioritizing tasks based on urgency and importance. Effective time management ensures that all projects are handled efficiently.

How do you handle revisions or additional requests?

Revisions or additional requests can be addressed through clear communication and project management. I will work with you to accommodate changes and ensure that all requirements are met.

What is the process for onboarding and getting started?

The onboarding process typically involves a consultation to understand your needs, setting up communication channels, and providing access to necessary tools and information. A detailed plan will be created to ensure a smooth start.

What happens if I’m not satisfied with the work?

Your satisfaction is a priority. If you have concerns about the work, we can discuss them openly and make necessary adjustments to meet your expectations. Feedback is important for continuous improvement.